Bestie
Last updated 29 July 2026 · Effective 29 July 2026
This summary is for orientation only. The numbered sections below are the operative terms.
These Terms of Use are an agreement between you and
Bestie Labs Inc, a Texas corporation
(“Bestie”, “we”, “us”). They govern
your use of the Bestie iOS app, our website at
mybestie.io, and our API.
By downloading, opening or using Bestie you accept these terms. If you do not accept them, do not use Bestie. Our Privacy Policy explains how we handle your information and forms part of this agreement.
You must be at least 13 years old. If you are under the age of majority where you live, you may use Bestie only with the consent of a parent or guardian who agrees to these terms. You must not use Bestie if we have previously terminated your account.
Bestie is an information tool, not a medical device and not a substitute for professional advice. Scores, hazard flags and explanations are general information about ingredients drawn from published sources. They are not a diagnosis, not a treatment recommendation, and not a statement about whether a product is safe for you specifically.
Do not use Bestie to decide whether to use a product on a medical condition, an injury, or broken skin, and do not rely on it if you have a serious allergy. Talk to a doctor, dermatologist, allergist or pharmacist. If you are having a reaction, seek medical help — do not open the app first.
The allergy information you enter helps us flag ingredients you asked us to watch for. It does not make our results a clinical allergy screen, and an ingredient list we could not read completely may not surface an allergen that is present.
Bestie draws on public regulatory and scientific material, including European Union cosmetic annexes, opinions of the Scientific Committee on Consumer Safety, Cosmetic Ingredient Review assessments, United States federal regulations, and public chemical databases. We show you the sources behind a verdict so you can judge them yourself.
We cannot promise the result is correct. In particular:
Always read the physical label on the product. Where our result and the label disagree, the label governs.
You can use Bestie as a guest or create an account. You are responsible for keeping your credentials secure and for activity under your account. Tell us promptly at support@mybestie.io if you think it has been compromised.
Give us accurate information, and keep your email address current — it is how we reach you about your subscription and how you recover access. You may delete your account at any time in the app.
New users get 5 free scans. This is a one-time allowance for the life of your account — it does not reset weekly, monthly or annually. Once you have used it, continued scanning requires a subscription.
| Subscription | Length | Price | Price per month |
|---|---|---|---|
| Bestie Premium Monthly | 1 month | $8.99 | $8.99 |
| Bestie Premium Annual | 1 year | $59.99 | about $5.00 |
Prices are in US dollars and apply to purchases made in the United States. In other countries the price is set in your local currency by Apple’s pricing for your region, and the price shown in the app before you buy is the price that applies. Prices exclude any tax Apple collects on top.
Both plans offer a 7-day free trial to new subscribers, once per Apple Account. If you do not cancel at least 24 hours before the trial ends, it converts automatically into a paid subscription at the price above.
Any unused portion of a free trial is forfeited when you purchase a subscription.
Bestie Premium is sold through Apple’s In-App Purchase. The following applies to every subscription:
Refunds are handled by Apple, not by us. We cannot issue refunds for an In-App Purchase. Request one at reportaproblem.apple.com. Where Apple tells us a purchase was refunded or revoked, Premium access ends at that point.
We may change our prices. A change will not affect the period you have already paid for, and we will give you notice before a renewal at a new price so you can cancel first.
If you subscribe on one Apple Account and reinstall the app, use Restore Purchases on the subscription screen to recover your access.
You agree not to:
We apply rate limits and abuse controls. We may throttle, suspend or terminate access that we reasonably believe is abusive.
You keep ownership of the photos, product corrections and profile information you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process and analyse that content in order to operate and improve Bestie — including sending images to the AI providers described in our Privacy Policy, and reviewing scans that our systems flag for quality.
This licence lasts as long as we hold the content and ends when it is deleted, except for anonymised or aggregated information that no longer identifies you and for copies we must retain by law. You confirm you have the right to grant this licence for anything you submit.
If you report a data error, we may incorporate the correction into our dataset for the benefit of all users.
Bestie, including the app, our scoring methodology, our evidence corpus as compiled and curated, the Bestie name and logo, and the look and feel of the app and site, belongs to us or our licensors and is protected by intellectual property law. We grant you a personal, limited, non-transferable, revocable licence to use the app for your own non-commercial purposes under these terms. Nothing else is granted.
The underlying regulatory and scientific sources we cite are the work of their publishers, and their own terms apply to them.
We are actively developing Bestie and may add, change or remove features. If we discontinue a material feature you are paying for, you may cancel, and where required by law we will refund the unused portion of a prepaid term.
You may stop using Bestie and delete your account at any time. We may suspend or terminate your access if you breach these terms, if we are required to by law, or if continuing would create a security or legal risk. Where it is reasonable to do so, we will tell you first and give you a chance to put it right.
If we terminate your account without cause while you hold a paid subscription, we will refund the unused portion of your current term. Sections 3, 4, 9, 10, 13, 14, 16 and 17 survive termination.
Bestie is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that Bestie will be uninterrupted, secure or error-free, that any score, hazard flag or explanation is accurate, complete or current, or that Bestie will meet your requirements or produce any particular result.
Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
To the fullest extent permitted by law, neither we nor our officers, employees or suppliers will be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or relating to your use of Bestie — even if we were advised such damages were possible.
Our total liability arising out of or relating to Bestie will not exceed the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) one hundred US dollars ($100).
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow these limitations, so parts of this section may not apply to you.
This agreement is between you and Bestie, not with Apple. Apple has no obligation to provide maintenance or support for the app. Apple is not responsible for the app or its content and gives no warranty for it; if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app, and to the maximum extent permitted by law Apple has no other obligation to you.
We, not Apple, are responsible for addressing any claim relating to the app, including product liability claims, claims that it fails to conform to a legal requirement, and claims arising under consumer protection or privacy law. We, not Apple, are responsible for investigating and resolving any third-party claim that the app infringes intellectual property rights.
You confirm you are not located in a country subject to a United States embargo or designated as supporting terrorism, and that you are not on any United States list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.
These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. The courts located in Texas have exclusive jurisdiction over any dispute, and you and we consent to their jurisdiction and venue — except that either of us may seek injunctive relief in any court where appropriate.
If you are a consumer resident in the European Union or the United Kingdom, nothing here deprives you of the protection of the mandatory law of your country of residence, or of your right to bring proceedings there.
Any claim must be brought within one year after it arises, to the extent the law permits such a limit.
These terms, together with the Privacy Policy, are the entire agreement between us about Bestie. If a provision is held unenforceable, the rest stays in force. Our failure to enforce a right is not a waiver of it. You may not assign this agreement; we may assign it in connection with a merger, acquisition or sale of assets.
We may update these terms. We will change the date at the top and, for material changes, tell you in the app before they take effect. Changes do not apply retroactively. If you do not accept a change, stop using Bestie and cancel your subscription.
Questions: support@mybestie.io. Privacy requests: privacy@mybestie.io.
Bestie Labs Inc, Texas, United States.